Learning Resources — Organizational Change

Telehealth for LGBTQIA+ Patients

In this webinar, Emily Phillips will discuss best practices in telehealth for LGBTQIA+ patients including information on expansion, implementation and quality improvement.

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LGBTQIA+ Care Organizational Change Videos

Our new 3-5 minute video series discusses best practices for organizational change at health centers to provide LGBTQIA+ affirming care. Topics include Health Needs Assessment, Engagement and Collaboration with Community Partners, Sexual Orientation and Gender Identity (SOGI) Data Collection, Information Technology Considerations, Investment and Engagement from Key Stakeholders, and Recruitment and Retention of LGBTQIA+ workers.

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Engaging Health Centers in the Human Rights Campaign’s Healthcare Equality Index to Advance LGBTQIA+ Equity

Health centers strive to create an environment where all patients, visitors, and employees feel safe, affirmed, and respected. How do you know if your health center is truly meeting those needs? One way is to participate in the upcoming Healthcare Equality Index (HEI) survey from the Human Rights Campaign (HRC). This biennial survey evaluates and scores healthcare facilities on detailed criteria under four central pillars:

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Affirming Telehealth Practices for LGBTQIA+ Communities

Join us for this one-hour session to explore promising telehealth practices to serve LGBTQIA+ communities and mitigate stigma and barriers to healthcare. This session will give a comprehensive overview of tools, resources, and best practices to help you build or expand your telehealth programming to improve the health and wellbeing of LGBTQIA+ patients. This session will be led by Emily Phillips, Telehealth Project Manager.

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Training Skills Overview (AESGM 2023)

In this presentation from the March 2023 Advancing Excellence in Sexual and Gender Minority Health Education conference, Dr. Camila Mateo discusses skills for training colleagues and other adult learners in SGM health equity, with a focus on the how.

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SGM Health Education Champions Panel (AESGM 2023)

In this panel from the March 2023 Advancing Excellence in Sexual and Gender Minority Health Education conference, Dr. Lakesha Williams moderates a panel of Health Education Champions.

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Creating an Inclusive and Welcoming Environment (AESGM 2023)

In this presentation from the March 2023 Advancing Excellence in Sexual and Gender Minority Health Education conference, Dr. Alex Keuroghlian discusses key components of a welcoming and inclusive health care environment for LGBTQIA+ people, and effective teaching techniques for training your colleagues on how to build such environments.

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Effective and Affirming Communication (AESGM 2023)

In this presentation from the March 2023 Advancing Excellence in Sexual and Gender Minority Health Education conference, Dr. Jennifer Potter discusses best practices for communicating with patients about sexual orientation, gender identity, and sex development, as well as best practices for teaching these skills to other healthcare professionals and developing a list of resources and teaching techniques for SGM health trainings.

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Collecting Sexual Orientation and Gender Identity Data (AESGM 2023)

In this presentation from the March 2023 Advancing Excellence in Sexual and Gender Minority Health Education conference, Chris Grasso and Juwan Campbell discuss why and how to collect Sexual Orientation and Gender Identity (SOGI) data, as well as how to implement SOGI data collection at your health center.

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Concepts and Terminology Overview (AESGM 2023)

In this presentation from the March 2023 Advancing Excellence in Sexual and Gender Minority Health Education conference, Dr. Brittany Charlton discusses core SGM health terminology and concepts, as well as affirming patient interaction and theories underling SGM health and health disparities.

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