Learning Resources — Publications in Introduction to LGBT Health

Affirmative Services for Transgender and Gender Diverse People – Best Practices for Frontline Health Care Staff

This publication provides best practices and guidance for frontline healthcare staff on how to best serve transgender and gender diverse patients. Topics covered include gender affirming language, asking about sexual orientation and gender identity data, asking for name and pronouns used, and more. The publication features a quick-reference sheet that can be removed and posted in a workspace.

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LGBTQIA+ Glossary of Terms for Health Care Teams

Becoming familiar with terms used by lesbian, gay, bisexual, transgender, queer, intersex, asexual, and other sexual and gender minorities (LGBTQIA+) can help you provide patients with the highest quality care. In this glossary, you will find terms relevant to the health care and identities of LGBTQIA+ people.

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You’ve Built It…Now What?

In this publication we walk through three steps for effectively and efficiently using sexual orientation and gender identity data to reduce health disparities among LGBTQ patients.

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Recruiting, Training, and Retaining LGBTQ-Proficient Clinical Providers: A Workforce Development Toolkit

As lesbian, gay, bisexual, transgender, and queer (LGBTQ) people increasingly access care at health centers, the clinical workforce needs to be prepared to meet the unique health needs of LGBTQ patients. Finding LGBTQ-proficient providers, however, can present a challenge, especially outside major metropolitan areas.

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Learning to Address Implicit Bias Towards LGBTQ Patients: Case Scenarios

A primary objective for health care professionals is to establish solid, trusting relationships with patients in order to promote healthier behaviors. As with other minority groups, when working with lesbian, gay, bisexual, transgender, and queer (LGBTQ) patients, it is especially important to build rapport as a way to counteract the exclusion, discrimination, and stigma that many have experienced previously in health care. Despite our best intentions, however, internal --or implicit--biases may affect the way we talk to and behave with patients. For health care professionals, biases can lead to inequitable care, either through biased clinical decisions, or through communicating bias in conversation with patients.

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Caring for Transgender People with Severe Mental Illness

Transgender people, like the general population, can suffer from a variety of common and rare severe mental health illnesses (SMI). This brief will cover recommendations on caring for this high-risk population.

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Addressing Eating Disorders, Body Dissatisfaction, and Obesity Among Sexual and Gender Minority Youth

Sexual and gender minority (SGM) people experience higher rates of eating disorders, body dissatisfaction, and obesity compared to the general population. In this clinical brief, primary care and behavioral health providers will discover how these issues manifest in different subgroups of SGM adolescents and young adults, and will learn ways to address these conditions using affirming and effective treatments.

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Glosario de términos LGBT para equipos de atención a la salud

Language is powerful and influences many of our interactions. As a health care provider, becoming familiar with terms used by lesbian, gay, bisexual, transgender (LGBT) communities can help you provide these patients with the highest quality care. In this glossary, you will find some of the terms most relevant to the health care of LGBT people translated into Spanish. This glossary does not have every term used by the community, but you will find terms most commonly used when patients are accessing health care. It is important to keep in mind that language can change over time, and so this glossary will be update periodically to reflect those changes.

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Providing Affirmative Care for Patients with Non-binary Gender Identities

All members of a health care organization—front-line staff members, clinicians, and administrators—play a crucial role in offering an inclusive, affirming experience for all people, including those with non-binary gender identities. Everyone, no matter their gender identity or expression, appreciates friendly, courteous, and effective care. In addition, non-binary people, who have gender identities other than male or female, have unique needs when interacting with the health care system. Non-binary people face numerous health disparities as well as stigma, discrimination, and a lack of access to quality care. However, you do not need to specialize in non-binary health care to give your non-binary patients an affirming experience.

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Understanding the Health Needs of LGBT People

Lesbian, gay, bisexual, and transgender individuals continue to face stigma and discrimination even though social acceptance is improving. This stigma and discrimination can result in negative experiences that combine with lack of access to culturally-affirming and informed health professionals to result in multiple health disparities for LGBT populations. Therefore, there is an urgent need to provide inclusive, high-quality health services to LGBT people so they can achieve the highest possible level of health. This document reviews LGBT concepts and demographics, discusses health disparities affecting LGBT groups, and outlines steps that clinicians, health centers, and other health care organizations can take to provide patient-centered care for LGBT people.

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